In order to provide better after-sales service, we have opened a technical support work order system, which allows you and your colleagues to create work orders for problems encountered during the use of JAMF products, to know the status of … Read More
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Jamf training catalog
The Jamf Training Catalog provides all customers with a range of free course resources for self-paced, self-study learning of Apple’s enterprise management workflows. It covers more than 300 topics across all Jamf products for every pre-sales technician, IT administrator, help … Read More
Use Jamf Connect to manage account privileges
Jamf Connect 2.33.0 adds a new account elevation feature that allows standard users to initiate temporary elevation operations. After being promoted to administrator, the top menu will display a countdown for this elevation. When the timer ends, the user’s account … Read More
Implementing LAPS with Jamf Pro
What is LAPS? The full name of LAPS is Local Administrator Password Solution, LAPS provides organisations with a unified management of local administrator account passwords for client computers included: The local administrator password is unique for each computer managed by … Read More
How Jamf Pro determines if a macOS/iOS device has been taken out of control
The first step in Apple’s device management process is to connect the device to Jamf Pro, which then sends out controlled tasks, such as performing app installs, system updates, remote locks, remote wipes, and so on. However, all of these … Read More
Problems and solutions after iOS Self Service 11.2 upgrade
On 15 November 2023 Jamf updated iOS Self Service to version 11.2.0, after the upgrade you may not be able to access the Jamf Pro server as shown below: To resolve this issue, please upgrade to version 11.2.1, or go … Read More
Coming soon Jamf Remote Assist
Learn about Jamf Remote Assist, an upcoming new tool in Jamf Pro that enables administrators to remotely troubleshoot registered Macs. Jamf Remote Assist (JRA) further enhances the capabilities of Jamf Pro 11 by delivering a modern, native experience for IT … Read More
Do a good control check and have a worry-free Spring Festival
The New Year is just around the corner, are you all ready? As the New Crown Virus is still rampant, we must take precautions when travelling. As well as personal health protection, as Jamf Pro administrators, you must also protect … Read More
Apple Mobile Device Management FAQ
What is Apple Mobile Device Management (MDM)? Apple’s expansion into the enterprise has brought with it a more productive workforce and the ability for employees to work truly anywhere. But more freedom, ever-expanding boundaries, and new operating systems can also … Read More
Maintaining equipment Inventory information
Equipment inventory information is a basic element of equipment management, although the equipment will automatically upload hardware and software information after registering to Jamf Pro, there are still some information that can’t be directly accessed or automatically updated, such as … Read More
Improve your device lifecycle management
As IT infrastructures become more complex, tracking, managing software and hardware infrastructure investments creates greater challenges for organisations.Not only does the IT staff need to identify the assets that are being utilised, but in order to be effective and efficient, … Read More